Dino Snores for Grown-ups FAQs
These questions and answers will help you get the most out of your sleepover and prepare you for your night-time experience at the Museum.
1. What should I bring?
Please bring a sleeping bag, toothbrush and some clothes to sleep in.
- Please keep luggage to a minimum.
- Overnight clothes must be suitable and warm enough for standing outside in the unlikely event of an evacuation.
- Shoes must be worn at all times in the Museum for health and safety reasons, apart from when you are sleeping.
- We advise you to bring a water bottle, a pillow, a torch, and eye shades for sleeping as some lighting remains on overnight.
- We provide thin foam sleeping mats, but you can bring your own if you prefer.
- For health and safety reasons, we cannot allow any inflatable mats or mattresses.
- We strongly recommend that you do not bring things that are of financial or sentimental value. The Museum takes no responsibility for loss of or damage to any items belonging to visitors.
- You are not allowed to plug any electrical items into the Museum's sockets during the event, so portable chargers are recommended.
2. Do I need to bring food?
A three-course dinner and cooked breakfast are included in the ticket price, so there is no need to bring other food. Water, tea and coffee will be served with dinner and other drinks and bar snacks will be available to purchase until 1.00.
You will have an opportunity to notify us of any special dietary requirements when menu options are emailed to you in advance of the event.
3. How do I get to the Museum?
The nearest tube station is South Kensington (on the Piccadilly, District and Circle lines). Limited street parking on Exhibition Road and Queen's Gate. You can find directions on our Getting here page.
4. What time do I need to arrive and which entrance should I use?
Doors at the Cromwell Road entrance open at 18.30. You'll be given your camping mat on arrival and you will set up your camp for the night. The event will begin promptly at 19.15.
5. What if I'm running late?
If you think that you may not get here on time, please email us.
Please be aware that you may miss some activities if you arrive late. We cannot allow entry into the event after 20.30, and no refunds will be given.
6. Where will I sleep?
Guests sleep in Hintze Hall. Sleeping areas allocated on a first come, first served basis
7. Is there a cloakroom?
There is no cloakroom available during the event and your belongings will be kept in the sleeping areas. The cloakroom is available as usual when the Museum is open to the public between 10.00-17.30. You can leave your luggage in the cloakrooms during the day before the event however you will need to remove all of your belongings by 17.30 and regular rates will apply for storing luggage in the cloakroom.
8. Can I drink alcohol?
Responsible drinking is permitted and you will be given a complimentary drink upon arrival. There will be cash bars in various locations throughout the Museum until 1.00. You are not allowed to bring your own alcohol into the Museum and anybody considered to be acting irresponsibly may be refused service of alcohol or asked to leave the event.
9. Can I smoke?
There will be a smoking area outside the Exhibition Road entrance doors until 2.30.
10. Can I bring candles?
No. Candles are not allowed.
11. What if someone in my group falls ill?
We have first-aiders available to assist.
12. Can I add people to my group?
You can add people to your booking if tickets are still available, but if the event is sold out this will not be possible. Please book early to avoid disappointment. You can make amendments to your booking up to 30 days before the event, however, we do not offer refunds.
13. What if I need to cancel?
We cannot offer a refund once you have purchased your ticket.
If you need to amend a confirmed booking, the following conditions apply:
- If you would like to move the date of your event you must tell us at least 30 days before your visit.
- You can add extra people to your booking if tickets are still available, but if the event is sold out this will not be possible. Please book early to avoid disappointment.
- We are unable to confirm a booking until full payment has been received.
14. Can I bring children to Dino Snores for Grown-ups?
No. Dino Snores for Grown-ups is for those aged 18 and over only. We also run Dino Snores for Kids, which is suitable for children aged 7-11.
15. What if anyone in my group has special requirements?
If anyone in your group has accessibility or health requirements, please let us know on booking.
16. Who can I contact if I have more questions?
The Visitor Events team are available to assist you with any questions or concerns on +44 (0)20 7942 5283.
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