Natural History Museum Ice Rink

Three women watching people skate from the Cafe Bar balcony

General enquiries and ticketing enquiries

For general information about the Ice Rink and facilities, read our frequently asked questions or email

If you have an enquiry about tickets you have purchased, contact Ticketmaster on +44 (0)84 4847 1576.

Lost property will be held at the Ice rink. If you think you may have lost something please email us.

For questions or comments please contact

For enquiries about skating guides send us an email at Please be aware that we may not reply outside normal office hours.

Press enquiries

Email Alex Sutton at LD Communications:

Marketing and advertising enquiries

Email Jenny Reay at IMG:  

Sponsorship and sampling enquiries

Email Mark Ring at IMG:

Close up on Christmas tree with the Waterhouse Building in the background

Visit and booking

Find opening times and information about booking tickets, group visits and a dedicated session with an ice marshal.

Food and drink

The Café Bar is open daily and offers tasty meals, snacks and refreshments, including hot drinks and a range of wines, beers and soft drinks. 


Discover everything you need to know about visiting the Ice Rink including arrival times, skate hire and other frequently asked questions.